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Omnichannel Inbox Iraq

Iraq customers expect fast replies on WhatsApp — often in Arabic. BSB OneBox gives your Baghdad, Erbil, and nationwide teams an omnichannel unified inbox: WhatsApp, Instagram, Facebook, TikTok, SMS, website chat, and AI voice in one shared workspace.

Baghdad & nationwide WhatsApp API Instagram Messenger TikTok AR / EN support
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Unified inbox for Iraqi growth teams

High WhatsApp volume is normal in Iraq. A single Business app phone cannot scale sales and support. An Omnichannel Inbox Iraq teams share keeps quality high as you grow.

Pair with WhatsApp Marketing Iraq, the Arabic WhatsApp API Iraq page, and SMS Iraq.

  • Shared WhatsApp number across Sales, Support & Billing
  • Arabic & English conversations in one queue
  • Baghdad & Erbil team onboarding
  • Official WhatsApp Business API path
BSB OneBox unified inbox UI — WhatsApp, Instagram, Facebook, TikTok and SMS in one workspace
WhatsApp, Instagram, Facebook, TikTok, SMS, web chat and voice converging into one omnichannel inbox

Every channel. One agent screen.

Stop hopping between WhatsApp, Instagram, Facebook, TikTok, SMS consoles, and website widgets. OneBox keeps history, assignment, and replies together for Iraqi teams.

  • WhatsApp Business API (official Meta path)
  • Instagram DMs in the same agent queue
  • Facebook Messenger threads with shared history
  • TikTok messaging alongside other social channels
  • SMS threads beside chat in the same UI
  • Website live chat visitors
  • AI voice context next to messaging

Unified inbox features for Iraq

Same BSB OneBox platform used worldwide — configured for Iraqi messaging reality.

Multi-agent shared inbox

Assign chats across WhatsApp, Instagram, Facebook, TikTok and SMS — measure SLAs.

Social + SMS together

See WhatsApp, Instagram, Facebook, TikTok and SMS threads in one agent UI.

AI chatbot handoff

Qualify leads 24/7, then route hot chats to humans via AI platform.

Iraq market ready

Support Baghdad and Erbil teams with one shared inbox across WhatsApp, Instagram, Facebook, TikTok and SMS.

Worldwide inbox WhatsApp marketing Iraq Meta Business Partner Inbox guide

Omnichannel inbox Iraq — FAQ

Is there a unified inbox for WhatsApp in Iraq?

Yes — BSB OneBox consolidates WhatsApp Business API, SMS, web chat and AI voice for Iraqi teams.

Do you have Arabic pages for Iraq?

Yes — see WhatsApp Business API Iraq (Arabic) and English WhatsApp marketing pages.

Start your Iraq unified inbox

Local-ready messaging across WhatsApp, Instagram, Facebook, TikTok and SMS. One box for every agent.

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